Questions fréquentes

 

WHAT ARE THE BENEFITS OF OPTICAL FIBRE OVER COPPER ?

Greater distance: Fibre optic allows to operate longer links. Low attenuation: light signals encounter little resistance, data can be transmitted over longer distances. Security: breaks on a fibre optic cable are easy to detect. Wider bandwidth: Optical fibre can carry more data than copper. Reliability: Optical fibre is immune to electromagnetic and radio interference

HOW MANY FIBRES ARE REQUIRED PER LINK?

RATP Connect offers the number of fibres you need. Depending on your needs an on the characteristics of your active devices at the ends, 1 or 2 fibres are generally sufficient.

WHAT EQUIPMENT ARE NECESSARY TO TRANSMIT DATA OVER FIBRE?

RATP Connect provides dark fibre connections. That is to say, a passive connectivity service on a transmission medium made of optical fibre. The customer must then install active equipment at each end of the link to ensure signal transmission

HOW TO CONNECT TO MY NETWORK ?

RATP Connect has over 400 points of presence in the Île-de-France to connect you. There is one near you.

WHAT DOES IT TAKE TO BUILD AN OPTICAL FIBRE LINK ?

RATP Connect takes care of the whole process: advice, site visits, requests for administrative authorizations, integration of partner solutions if needed, building and commissioning.

HOW IS AN OPTICAL FIBRE LINK PRICED ?

RATP Connect’s pricing depends on the number of fibres used and on the length of the link

HOW LONG DOES IT TAKE TO CONNECT MY SITE ?

RATP Connect commits to a delivery date when you order your link. The delay can vary from 4 weeks for an on net site to 20 weeks if digging is required. On average, we connect your site to our network in 12 weeks.

WHO DO I CONTACT IN CASE OF A PROBLEM?

RATP Connect’s HotLine is accessible 24h/24h and 7/7 to help you for diagnosis and incident resolution.

WHAT KIND OF ARCHITECTURE IS REQUIRED FOR MY LINK?

RATP Connect will help you optimize your architecture, especially to comply with your requirements in terms of attenuation (optical budget) and resiliance.

WHO OWNS THE LINK?

RATP Connect guarantees a passive continuity service on its optical fibre network. Your connection consists of one or more optical fibres which are dedicated for your use for the duration of your contract

HOW DOES MY CONTRACT CHANGE ACCORDING TO MY NEEDS?

RATP Connect offers 1 to 5 years lease contracts and 10 to 20 years IRU (Indefeasible Right of Use) contracts RATP Connect will assist you in managing your contract according to your needs

WHY USE THE OPTICAL FIBRE?

Optical fibre is the most efficient transmission medium of the digital revolution. It combines performance and confidentiality.